Exclusive Ambassador Benefits

Great rewards for completing this course!

  • Insider Knowledge: Gain in-depth insights into our community, fostering a deeper connection.

  • Enhanced Skills: Acquire valuable communication and hospitality skills to excel in tourism-related roles.

  • Support Local Economy: As an ambassador, you contribute to the region's growth by promoting tourism.

Course curriculum

    1. A Message From Scott Thomas, Executive Director of Southern Delaware Tourism

    2. Course Objectives

    3. Rewards For Ambassadors

    4. Join The Discussion

    5. Welcome Survey

    1. Southern Delaware is a Year-Round Destination

    2. Impact of Tourism in Southern Delaware

    3. Southern Delaware's Economy

    4. Southern Delaware Jobs

    5. Our Taxes

    6. Our Lifestyle

    7. Southern Delaware Tourism is a DMO. But what Is A DMO?

    8. Our Vision, Our Mission, Our Team

    9. Building Community Partnerships

    10. Test Your Knowledge: The Value of Tourism

    11. Survey: Fun Facts

    1. Greeting Visitors

    2. Why Greetings Are Important

    3. Four Essential Greeting Techniques

    4. Making Small Talk

    5. Familiarity

    6. Commonality

    7. Orientation

    8. Greeting Exercise

    9. Cultural Competence

    10. Exercise: Avoid Misunderstandings

    1. Ask The Right Questions

    2. Top Things to Do: Survey Says...

    3. Finding and Using Southern Delaware Tourism Resources

    4. SouthDel Sidekick App

    5. Explore the SouthDel Sidekick App

    6. Southern Delaware Tourism's Visitor Guide

    7. Explore Southern Delaware Tourism's Visitor Guide

    8. Intro to Southern Delaware Tourism's Website

    9. Explore Southern Delaware Tourism's Website

    10. Website Events Calendar: Explore the Search Function & Filters

    11. Southern Delaware Festivals

    12. Exercise: Southern Delaware Resources & Make Recommendations

    13. SouthDel Sidekick Survey

    14. Learn about the Culinary Coast™ and Recommend Local Restaurants

    15. Explore Southern Delaware Tourism's Culinary Coast™ Web Page

    16. Exercise: Culinary Coast and Dining Recommendations

    1. Stay Involved with Southern Delaware Tourism

    2. Get the SouthDel Sidekick App

    3. Tourism Ambassador Course Feedback

    4. Congratulations on Completing the Course!

About this course

  • Free
  • 46 lessons
  • 0 hours of video content

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